Ticket info
| Ticket number | 30536 |
| Context | NOC-NetworkServices |
| Ticket Status | Close |
| Ticket Source | GARR |
| Ticket Type | Incident |
| Ticket open time | 13/02/2025 10:02 |
| Ticket close time | 04/06/2025 14:17 |
| Affected Link | |
| Affected Service | UNI-Milano - Bocconi |
| Problem type | Fault |
| Problem description | Reachability issues to Cloudflare destinations |
| Problem fixer | Supplier |
| Problem start | 07/02/2025 13:11 |
| Problem end | 14/04/2025 09:00 |
| Subject | UNI-Milano - Bocconi |
| History | 13/02/2025 10:02 Reported to peering the issue, awaiting feedback. Made multiple reminders in previous days. 28/02/2025 10:44 Cloudflare states their router has control plane filters to limit ICMP packets and replies. Apparently they cannot see issues in their link. Asked the user to do a reverse traceroute from Vimeo to them. Poli Milano seems to have the same issues, user is investigating with them for a possible common root 04/06/2025 14:17 Issue not fixed |
| Problem fix | User has changed platform due to Vimeo lack of support |